Category: How To’s

Peer Presentation Feedback

Peer Presentation Feedback

I teach an EAP module which focusses on language and study skills. It’s aimed at first-semester students starting an English Studies degree where English is a foreign language for almost all students. They’re at the B2+ level.

In a 15-week semester, we spend the first five weeks or so looking at what makes a good academic presentation in English. We cover topics such as narrowing down a topic to make a point, logically building up an argument, linking pieces of information, maintaining the audience’s attention, formal langauge and appropriate use of register, body language and eye contact, volume and pacing, using sources effectively, and lots of sub-skills and langauge features that are relevant for presentations. In the second 2/3 of the semester, students give presentations (in groups of 3) on a topic of their choice related to the English-speaking world, and we discuss feedback altogether so that the others can learn from what was good or could be improved in the presentation they have watched.

This blog post describes my journey through trialling different ways of getting the best feedback to fulfil our overall learning aim. 

(Note: Don’t worry, we also use class time to practise other study skills pertaining to listening and speaking!)

1. ‘Who would like to give some feedback?’

I have experimented with various ways of getting audience members to give feedback. When I first started teaching on this module, I used to ask after the presentation ‘Who would like to give some feedback?’, which was usually qualified by saying something like ‘Remember the points we’ve covered on what makes a presentation good.’ Usually, only a few people commented, and they focussed mainly on the good things. Don’t get me wrong, I think it is important to highlight what students have done well! But the overall goal of having students give presentations was that we could constructively critique all aspects of these presentations. I had hoped that we could use these ‘real’ examples to review what we had learnt about good academic presentations. So this approach wasn’t as effective as I had hoped.

2. Feedback questions

It seemed that requiring students to keep in mind all of the features of a good academic presentation was asking a bit too much. And so, together with a colleague, I drew up a list of questions students could ask themselves about the presentation. Example questions include: Was all of the information relevant? Was the speech loud and clear, and easy to understand? Students were given the list before the first presentation and instructed to bring it each week to help them to give presentation feedback. Most people brought them most of the time. Still, students were pretty selective about which questions they wanted to answer, and (tactfully?) avoided the points where it was clear that the presentation group needed to improve. So we still weren’t getting the full range of constructive feedback that I was hoping for.

3. Feedback sandwich

sandwich.jpgIt was clear to me that students wanted to be nice to each other. We were giving feedback in plenum, and no one wanted to be the ‘bad guy’. This is a good thing per se, but it meant that they were slightly hindered in giving constructive criticism and thus achieving the learning aims I had set for the course. So, before the first presentation, I set up an activity looking at how to give feedback politely and without offending the individual presenters. We explored the psychological and linguistic concepts behind ‘face saving’ and how people may become defensive if they feel their ‘face’ is attacked, and then psychologically ‘block out’ any criticism – so the feedback doesn’t help them improve their presentation; nor does it make for good student-student relationships! I explained the idea of a ‘feedback sandwich’ in which the positive comments form the bread, and the negative comments are the filling. This idea is said to ease any feelings of ‘attack’, thus making the feedback more effective. Students embraced this idea, and did their best to ‘sandwich’ their feedback. Overall, this was a helpful step in moving the class feedback towards waht I thought would be most effective for the learning aims.

4. Feedback tickets

Since I noticed we still weren’t always getting feedback on all aspects of the presentation, a colleague and I decided to make ‘feedback tickets’, each with one question from the list we had previously prepared. The tickets were handed out before a presentation, and each student was then responsible for giving feedback on that point. Combined with the ‘sandwich’ approach, this overall worked pretty well. The minor drawbacks were that sometimes the presenters had really done a good job on a certain aspect and there wasn’t much ‘filling’ to go with the ‘bread’; however, sometimes the ‘filling’ was important, but students seemed to counteract their constructive criticisms by emphasizing their lack of importance, especially compared to the positive comments. For me, though, the major downside to using these tickets was the time factor. Running through a set of ~15 feedback tickets (and feedback sandwiches!) after each presentation was productive for students’ presentation skills, but ate into the time in class that should have been used for practising other oral/aural skills. In extreme cases, with two 30-minute presentations plus Q&A in a 90-minute lesson, we simply ran out of time for feedback! Those poor presenters got no feedback on their presentations, and we as class were not able to learn anything from the example they had delivered.

5. Google forms

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Actually, I first used Google Forms to collect feedback after one of these lessons where our time was up before we’d got through the plenary feedback round. I copied all of the feedback questions into a Google form (using the ‘quiz’ template) and emailed the link to the students. I was positively surprised by the results! Perhaps aided by the anonymity of the form, students used the ‘sandwich’ idea very effectively – suitably praising good aspects of the presentation, and taking time to explain their criticisms carefully and specifically. Wow – helpful feedback! I printed out the feedback to give to the presenters, along with my own written feedback, and also picked out a couple of poignant comments to discuss in plenum in the next lesson. Right from the off, this way of collecting and giving feedback seemed very effective, both in terms of time taken and achieving learning aims. It seemed presenters had some time to reflect on their own performance and were able to join in the feedback discussions more openly, and focussing on just a couple of key aspects meant it was time-eficient, too. I immediately decided to use the Google form for the next couple of weeks, and have continued to find it extremely useful. Sadly, we’re at the end of our semester now, so these are just very short-term observations. Still, I’m encouraged to use the online form in future semesters.

Just goes to show how important reflecting on our classroom practices can be!

I wonder if anyone else has had similar experiences, or can share other inspirational ways of collecting feedback on presentations? I’d love to hear from you!

MaWSIG Meetup – Questions from teachers/writers

MaWSIG Meetup – Questions from teachers/writers

Are you an ELT teacher looking to move into materials writing? This post is for you!

On Saturday 14th January, I hosted a Meetup for the Materials Writing Special Interest Group of IATEFL. The idea was to enable some informal networking for anyone in the area who is involved in writing ELT materials.

One of the activities we did involved editors/publishers and teachers/writers posing questions for each other on posters, and then discussing their answers to the “other side’s” poster. IMAG0050[1].jpg

To share some of the insights beyond our cosy meetup in Germany, I also posed the questions from teachers/writers questions to some editors and other people who work in ELT publishing, and here are their answers:

  • Is there any interest in / a market for writing smaller-scale projects? (e.g. topic worksheets / individual lessons)?

Yes. Generally when we commission these sorts of projects, they’re supplementary materials supporting a book, and there are specific things we need, generally things we feel the target group needs but the book has not provided. So if you regularly use a book and notice a gap, you should definitely let the publisher know, and perhaps send examples of supplementary worksheets you have created.

Yes, definitely, but I suggest a system of crowdsourcing. Writers can produce modules or collections of individual lessons (they need to be substantial lessons) and these can be sold as individual modules (after there are ten or so they can be made into a book).

There is a market, but not really so much for individual worksheets. Find something that links your materials together, a thread that flows though several worksheets or lesson plans. Sets of lesson materials which form a coherent unit are probably of more interest to potential publishers.

  • Is it possible to have more access to writers to discuss objectives etc?

We can’t give out contact information, but we’re not secretive about who writes for us; just look in the copyright pages.

The teacher’s books often give more detail on the overall approach and aims of the activities than the student’s books, so maybe have a look there.

  • How can we get into proof-reading / copy-editing work?

A good way to get a foot in the door is to offer to write readers’ reports on first drafts of material. Publishers are always happy to have readers, and I have personally seen examples of readers then getting writing work because they’ve made an impression.

About proofreading work: the best place to start is with your own materials, then offer to check worksheets or materials that are being written for your school/shared bank of materials. Create a style sheet that will give you consistency across the whole collection of materials. If you find you enjoy this kind of work, you could contact your local publishers’ office and express an interest, or you could consider doing a recognised proofreading course somewhere like The Publishing Training Centre or joining an organisation like the Society for Editors and Proofreaders (SfEP).

Definitely get some kind of recognised training if you want to do copy editing and/or proofreading professionally. It not only gives you credibility, it will teach you a lot. I did my training in Canada, and I went into it thinking ‘I teach grammar… this is just a formality.’ Not so. I learned so much about the process of editing a text that I would never have got by myself.

For anyone interested in ELT editing, follow the White Ink FB page for tips, tricks and work opportunities. Facebook.com/WhiteInkLimited.com

  • How can (potential) writers make themselves known to you and/or find out about upcoming projects?

Send editors/publishers your CV and a couple of sample materials you’ve made.

Submit your work to materials writing competitions – most publishers and lesson sharing websites host competitions.

Most publishers have an email address or contact form for potential writers. It’s really important to make clear what kind of materials you can write – whoever processes the emails will want to forward it quickly to the relevant editorial department – so put ‘English’ and ‘Business / Primary / EAP / etc.’ in a prominent place in the email.

You can always email our editorial teams to discuss any potential opportunities.

To make yourself ‘findable’, make sure you join ELT Teacher 2 Writer. All of the publishers listed on the homepage use the database to find writers.

Most people suggest starting a blog where you share materials you have made for your classes more widely. Likewise, if you create something innovative then share it by presenting at conferences etc. This can get your name known, and if you do contact a publisher then you have a portfolio to show them.

If you can commit to piloting and reviewing material, you can impress editors that way and may then be offered writing work.

  • What can teachers do if we notice a gap in the market?

Yes, if you spot a gap in the market that is innovative, get in touch  and most editors will send you a proposal document, or check the publisher’s website for an electronic proposal from. Make sure you approach the right kind of publisher, though.

Get in touch via the website of a relevant publisher – There’s ususally a list of details you should include on there.

Do your research! If the gap you find is very niche, publishers might be less interested, so you’ll need to ‘prove’ that your gap is relevant to a wider audience than just one of your classes.

  • Is experience/expertise in digital materials writing essential nowadays?

I would say no, not yet, but a willingness and an interest is helpful.

Not essential – the vast majority of educational material sold is still print. However, it’s becoming increasingly relevant and we’re always on the lookout for people who can write this kind of content.

Depends what you want to write and who for. If you specifically want to write digital materials, then some experience will clearly help, but training will probably be provided if you’re new to the area – especially as different publishers use different digital platforms anyway.

  • And if so, is there capacity for advice/training to produce this type of material?

I think it’s a case of learning by doing. Let your publisher know you’re interested. Probably the best “training” you can do is to get yourself familiar with the apps and things that are on the market, and try to imagine what had to be taken into consideration when the content was created.

I would say this is out there if you look hard enough. Nellie Deutsch runs courses on MOODLE for Teachers. And some organisations run Writers Retreats which might be relevant.

I think most producers of educational material are still learning what makes good digital content in our industry. In my opinion, the best thing to do is to learn and work with everything yourself (particularly the apps and websites that are successful, like Duolingo, Babbel, The Day, PlayPosit, etc. – or even brain training apps like Elevate) to get a better idea of what kind of content works well on a smartphone, tablet or PC.

For digital training, you could have a look at what ELTjam offer.

Are you involved in ELT materials writing? Do you have more questions from the teacher’s/writer’s perspective? Or answers to these questions from an editor’s/publisher’s perspective? Add your thoughts in the comments below!

MaWSIG Meetup – Questions from Editors

MaWSIG Meetup – Questions from Editors

On Saturday 14th January, I hosted a Meetup for the Materials Writing Special Interest Group of IATEFL. The idea was to enable some informal networking for anyone in the area who is involved in writing ELT materials.

One of the activities we did involved editors/publishers and teachers/writers posing questions for each other on posters, and then adding their individual answers to the “other side’s” poster.

IMAG0051[1].jpgTo share some of the insights beyond our cosy meetup in Germany, I’ve decided to type up the questions and answers here on my blog. So let’s start with the questions posed by editors and publishers:

  • How regularly would you like to have contact with the editor(s) of a project you’re working on? And what’s the best way to keep in touch?

– by email, or phone calls at pre-arranged times.

– by email, not via CMS!

  • What makes a schedule achieveable?

– advanced planning

– involve writer in negotiating deadlines

– time of year – respect teachers’ other commitments during term time

  • What characterizes the optimal brief?

– sample of how material should be submitted, or a template

– realistic and clear

– not too many stakeholders

– best to talk through together, not just send document

  • How can we help you find out more about the target audience?

– provide contact o teachers/schools/advisors

– set up focus groups

– provide info on curriculum, or previously published materials

  • How can we encourage teachers to use our materials?

– poss. make videos of example lessons showing how the materials can be employed or adapted

– specific materials in terms of students’ content learning (rather than general textbooks), e.g. for us on literature/linuistics/culture studies

– make mix & match units available

– attractive design for learners – put less on a page instead of cramming in as much as possible

– make them adaptable

– provide pdfs

  • What can a publisher or an editor do to make you want to keep working for them (besides pay you lots of money)?

– regular work

– reasonable workload & deadlines

– no projects at busy times of year

– pay in advance for work, rather than on the basis of books sold

– make communication as efficient as possible

– show appreciation & respect for writers’ time and work

IMAG0046[1].jpg

Are you involved in ELT materials writing? Do you have more questions from the editors’/publishers’ perspective? Or answers to these questions from a teacher’s/writer’s perspective? Add your thoughts in the comments below!

It’s boring only hearing from the same few students! – Encouraging Oral Participation

It’s boring only hearing from the same few students! – Encouraging Oral Participation

Recently, a colleague observed my grammar class. The 30 learners are B2-C1 level and the class is required for their degree programme (English Studies). I usually set up my gramamr classes so that the activities build on each other to move from re-capping basic points to more advanced fineties of certain structures, so we discuss answers to exercises together to check everyone has understood before we move forward.

Usually, I do think-pair-share, or check answers in plenum. But often only a few students volunteer to share their answers with the class and I end up trying to coax the others into speaking.

I’d never really noticed before, but my colleague pointed out that I often say “It’s boring only hearing from the same few students!” He suggested that this might make those who volunteer to contribute feel that they are boring or should not put their hands up so often: the opposite effect of what I’m trying to achieve. And so I am trying to think of new things to say, of new ways to encourage the others to share their answers. 

So far, I’ve tried “Let’s hear from someone new” and things like “Let’s hear from someone in the back row”. I sometimes also call on individual students, but I often have the feeling that they don’t like being put on the spot like that…

And so this blog post is rather a plea – please help! What else can I say or do to encourage other students to volunteer to share their answers in plenum?? Please write your suggestions below!!

British Council Teaching for Success – My Webinar

British Council Teaching for Success – My Webinar

Here are the slides (inc. references) from my talk yesterday as part of the British Council’s “Teaching for Success” online conference. This talk takes research into feedback practices & translates it into practical ideas for classroom application!

Click here for Slides.

Link to the recorded talk: http://britishcouncil.adobeconnect.com/p424b8xlubb/

Abstract: Providing meticulous correction of errors and hand-written summaries on each student’s text can be time-consuming, and often seems less effective than desired. However, many teachers cannot access relevant publications discussing alternative feedback strategies, and remain unsure about which more time-efficient procedures might be applicable in their context. For this reason, this talk aims to discuss various strategies for assessing and giving feedback on EFL learners’ written work, which I have collected from recent publications, have applied and evaluated in my own teaching, and would like to share with fellow ELT practitioners.

This talk will demonstrate practicable strategies including ways of marking learners’ errors (underlining, correction codes, margin comments), as well as conducting successful peer review, delivering feedback with technology, and making the student-teacher feedback dialogue more constructive and efficient. For each strategy demonstrated, I will summarise recently published relevant research on its employment in various contexts, and briefly present discussions from the literature on the mechanisms underpinning its efficacy, with the main aim of aiding teachers in making informed choices pertaining to their specific learners and contexts. These factors include learner autonomy, motivation, learning styles, receptivity, learner-centredness and individualism.

The talk therefore encourages CPD within the British Council’s professional practices rubric of ‘Assessing Learning’, a topic of interest and relevance to a broad audience, provide practical ideas which can be immediately trialled in a wide range of teaching contexts, and will encourage open discussion on feedback practices among participants.

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Review: Writing – Learn to write better academic essays

Review: Writing – Learn to write better academic essays

I teach a lot of EAP and particularly essay writing classes, but have as yet not found a textbook to work with that I’m entirely happy with. Ever on the look-out, I came across the Collins EAP series, winner of the ELTon 2014 Innovation in Learner Resources Award, and more specifically:

Van Geyte, E., Writing: Learn to write better academic essays (Collins, 2013)

As we can see from the title, this is actually a self-study guide (with an answer key), but it seemed suitable for my students as it’s aimed at those on pre-sessional EAP courses or in their first year of undergraduate study. The word ‘better’ in the title also highlights that this is a book aimed at building students’ writing skills, for example moving from tests like IELTS or TOEFL to ‘proper’ academic papers.

The book is set up so that students, or classes, can work through it from start to finish, or dip in to the chapters most relevant for their current learning goals. In total, there are 11 chapters, which cover various study skills related to academic writing and language points relevant for written expression. The chapters are consistently structured, which makes for easy orientation, each including brief aims, a self-evaluation quiz, information on the chapter’s writing focus, practical exercises, and key reminders. Throughout the chapters, there are also ‘Tips’, and some more advanced vocabulary is explained in glossary boxes. The author estimates that it would take about 3-4 hours to complete one chapter. There are also lists of useful phrases and annotated sample essays at the end of the book, which are authentic examples of students’ work from a variety of subject areas.

Overall, this book takes a process approach to composition, though it also includes sections on evaluating and improving essays as a product. There is a nice emphasis on the development of learning and growing as an academic, fitting writing in to the students’ progression through their degree. It’s also good that the author highlights the importance of students informing themselves about the requirements and expectations at their specific institution / within their specific department, and not merely relying on this book for reference. I find this particularly important with regard to certain conventions. For example, the ‘Thesis Statements’ shown in the book are more statements of intention and outline, which may not be in-keeping with some disciplines and stand in contrast to most American published writing textbooks.

Within the chapters, the practical exercises, e.g. re-capping key terms, analysing example texts, are neatly spread throughout the sections, so they’re not only at the ends of the complete chapters. Nonetheless, these exercises are sometime rather short and perhaps slightly too specific, so they don’t always seem to be checking understanding of the whole section. Many of the example texts included are students’ answers to IELTS/TEOFL-type exams, and are authentic student-written texts, though I worry that these are not necessarily the best models for the ‘real’ academic papers students will have to write at university.

From the very first chapters, the focus is on writing essays, thus mimicking the process students will likely follow when dealing with coursework writing tasks. However, paragraph structure is touched on only briefly, and elements such as Topic Sentences and ‘one main idea per paragraph’ are somewhat lacking emphasis for my liking. Likewise, the ‘narrowing down the topic’ in an essay’s introduction, or the functions of a good conclusion (vs. summary) are not really emphasized. I think this is where we can see that the book is really aimed at those students who have some initial academic writing experience, perhaps in their main language, and need to expand on this to be successful at university. For an introductory EAP course there may be too little emphasis on these aspects of writing, though this might be less problematic if the book is used to supplement other teaching materials, as it could then function as homework preparation or a summary of the points covered in class.

A definite advantage of this book over composition textbooks aimed at native-speaker undergraduates is the good level of focus on the language of academic writing. I particularly like the ‘modesty’ (=cautious language) section and the ‘Authority’ chapter, though students will need some understanding of the metalanguage used to talk about language in this way. I have to say, I’m not entirely convinced that the general ‘Accuracy’ chapter is necessary in a book on writing, since these are language points that perhaps belong more in general EFL textbooks or other reference works. Instead, the critical thinking section may warrant more attention, and it also is important to note that the ‘Reading Comprehension’ chapter focuses mainly on sentence structures. Still, the ‘Research’ chapter does a very good job at clearly explaining and demonstrating note-taking from sources and making decisions about what information to include in an essay. Similarly commendable is the chapter on ‘Integrity’, which takes a more positive approach to using sources effectively for one’s writing, rather than simply avoiding plagiarism. It frames citing, quoting, and paraphrasing as one of many academic conventions to follow, thus removing students’ fear of plagiarism.

At the end of the book, chapter 11  – ‘Essay process and presentation’ – came as a slight surprise, as the entire book leads the students through the process of writing, though it does include some further information on drafting (which could come earlier?) and using tutors’ feedback – though this last point is also covered in Appendix 2. Appendix 1 presents full sample essays annotated with positive and negative comments, which are undoubtedly useful models for students. In Appendix 3, we find a list of ‘Useful Phrases’. I’m not generally a fan of such lists, as I prefer to encourage students to notice useful language from the source texts they read in their field/subject area, though these phrases may provide comforting scaffolding for students writing their first academic papers.

In general, then, this book provides a clearly-written and practical guide through the process of writing a university essay. I’m not convinced that it would be most effectively employed as the main text of an essay writing class, though it definitely includes elements very beneficial helping students to develop into academic writers, and I would absolutely recommend it as a supplementary resource for EAP learners.

Learner-Driven Feedback in Essay Writing

Learner-Driven Feedback in Essay Writing

A recent focus of work into feedback in ELT looks at ways of increasing students’ openness to teachers’ feedback and how students can be stimulated to engage more thoroughly with the feedback they receive. Learner-Driven Feedback (LDF) seems to be a promising practice here, and below is a summary of some research done in this area.

LDF is usually taken to mean responding to learners’ individual queries to make the feedback process more dialogic in nature, particularly in English for Academic Purposes (EAP) settings. For example, Bloxham and Campbell (2010)’s study of ‘Interactive Coversheets’, which require students to pose questions about their work when submitting essay drafts. Overall, they report good levels of uptake of the feedback provided, demonstrating that these Interactive Coversheets prompted their students to evaluate their writing in more detail, and that students responded positively to receiving this individualised feedback. Tutors in their study also found it quicker to give feedback based on the Interactive Coversheets, as students’ individual questions helped them focus their thoughts. However, Bloxham and Campbell noted that, if students had not put much effort into the draft or Interactive Coversheet, they were less able to make use of the formative feedback, for example if they only submitted an outline, or scribbled paragraph, instead of a properly formulated draft. This leads to the idea that the better organised or more autonomous students may be more likely to receive and engage with formative feedback, and Bloxham and Campbell thus note the limitation that this feedback procedure may merely help better students to perform even better.

Working within a similar framework, Campbell and Schumm-Fauster (2013) devised ‘Learner-Centred Feedback’, which also required their students to pose questions to direct tutors to give feedback on certain aspects of their writing when reading drafts, here in footnotes or as comments in the margins to their essays. They were interested in how students react to being asked/allowed to ‘drive’ the feedback they receive. Their survey showed that students were open to the dialogical feedback and reported finding it motivating and personal, and particularly helpful in working on their individual essay-writing weaknesses.

Studies on feedback on essay writing have also begun to explore the use of various delivery modes for feedback and has shown that this, too, may deepen students’ engagement with the feedback and may increase uptake. Technology-based modes can be used to deliver feedback on essays digitally, for example as in-text changes, as comments added to a document, as a feedback email, or as an audio recording. The focus here is on computer-mediated teacher feedback, i.e. not automated feedback.

In the field of language teaching, Cloete (2014) investigated the new multifaceted options for feedback which are afforded by EAP students submitting their work through online platforms. His study focused on the Turnitin platform, which his team of tutors used to give feedback by inserting comments into text’s margins or in separate columns, highlighting text in different colours, and recording audio feedback. Based on teachers’ evaluations of using Turnitin in this way, he notes that the time-efficiency of delivering feedback in electronic modes depends on tutors’ typing speed and general comfort with using the feedback functions of the software, but that the added value of such electronic modes stems from the scope and amount of multi-m feedback that can be given, and the option to provide feedback in various modes simultaneously. Students in his study also showed heightened engagement with the feedback they received.

My own, very recent, study (Fielder, 2016) focused on an LDF procedure I devised which combines and adapts these previously published ideas and allows learners to determine the feedback they receive. In my LDF, the feedback is given by the teacher, but learners ‘drive’  how and on what they receive feedback: they can choose between various formats (e.g. hand-written, email, audio recording), and are required to pose questions about their work to which the teacher responds (e.g. on grammar, vocabulary/register, referencing, organisation). The study is an initial exploration of students’ receptivity towards Learner-Driven Feedback in EAP. The findings from the detailed survey data highlight a high level of student receptivity towards the procedure, and that students perceive it as a useful tool for improving their general language accuracy and study skills related to essay writing. However, it seems from the survey responses that the specific skills which can be significantly improved by my LDF may depend on which skills have already been trained by students’ previous academic experience.  Nonetheless, this and the studies described above demonstrate compelling reasons for piloting LDF on EAP writing courses; many of which may also justify trialling the approach in other ELT classrooms.

 

References

  • Bloxham, S. & L. Campbell, “Generating dialogue in assessment feedback: exploring the use of interactive cover sheets”, Assessment and Evaluation in Higher Education, Vol 35 (2010), 291–300.
  • Campbell, N. and J. Schumm-Fauster (2013). Learner-centred Feedback on Writing: Feedback as Dialogue. In M. Reitbauer, N. Campbell, S. Mercer, J. Schumm and R. Vaupetitsch (Eds) Feedback Matters (pp. 55–68). Frankfurt: Peter Lang.
  • Cloete, R., “Blending offline and online feedback on EAP writing”, The Journal of Teaching English for Specific and Academic Purposes, Vol. 2, No. 4 (2014), pp. 559-
  • Fielder, C., “Receptivity to Learner-Driven Feedback in EAP”, ELT Journal [Advanced access 2016 – print issue Maas, C. in 2017]